If you followed us on LinkedIn on Halloween 2019 you may remember our Karsun “Zombie Slayers” pledged to eliminate a common legacy system scourge, dead code. Six years later our zombie code toolkit has expanded to include artificial intelligence (AI). The ReDuX AI-powered modernization platform and its Blueprint Lenses help our agile teams identify threats early and address their presence as part of the modernization process rather than risking cascading issues after deployment.

Three Zombie Code Threats

Zombie code typically refers to sections of source code in a software project that are no longer used or needed but still exist within the codebase. These unused code segments may have been part of previous versions of the software or were once essential but have become obsolete due to changes in requirements, design, or functionality. This creates system scar tissue that further complicates and constrains modernization efforts.

We identified three threats that still haunt enterprise teams today: dead weight code, living dead code, and vulnerable dead code.

Dead Weight Code is not related to any application functionality. Its lack of function leads to resource drain. Remediating this non-functional code siphons away developers’ time and energy creating rework and technical debt.
Living Dead Code is dormant code that retains the ability to be activated. Perhaps it supports a feature no longer used by the system. However, this code poses a direct risk because it can negatively impact system output when activated by mistake. In 2019 we recounted Knight Capital’s catastrophic loss of $440 million in 30 minutes. This code woke up a dead zombie method, which incorrectly generated orders, flooding the stock market with trades.
Vulnerable Dead Code consists of old libraries or packages. Vulnerable dead code introduces security risks because these old components have known security issues that are easy targets.

Identifying Dead Code with AI

Over the past six years we have honed our zombie fighting skills building the ReDuX platform. Accelerating modernization with AI, the ReDuX platform begins by providing in-depth legacy system insights. This not only helps Karsun agile teams design better modern systems, it helps us identify zombie risks early so they do not impact development later.

The first step in our process is building a Blueprint of the legacy system then diving deeper with Blueprint Lenses. Legacy subject matter experts (SMEs) upload documentation, codebases, schema and other materials into ReDuX. Using AI ReDuX agents identify the relationships between system code and components. These agents then create several views, or lenses, to understand the system better.

For instance, a team viewing their system in ReDuX could view their API calls, scroll through requirements and compare the code citations to ensure accuracy. As part of this process they can also identify orphan code. Thus beginning the dead code analysis process.

Addressing Zombie Code Threats with System Blueprinting

Here’s how we use AI-powered Blueprint agents to address the three types of zombie code.

Dead Weight Code is addressed using AI to generate system requirements. By matching those requirements with specific sections of code we can also determine when code exists that does contribute to meeting these functional requirements. By only extracting functional equivalents, rather than automatic conversion, we can then abandon this type of zombie code in the legacy system graveyard.
Living Dead Code is addressed with AI by speeding up the discovery process. Now legacy SMEs can focus on the work of understanding how every component of the legacy system interacts with internal and external components. And, by fully generating system business rules and business logic they have a clearer picture of potential unintended consequences of living dead code.

Teams can then proactively determine the code and system functionality they will extract from the old system to build the new system. More importantly they can do this incrementally, preserving the old system to build new components one functional slice at a time. This provides an additional backstop against living dead code.
Vulnerable Dead Code is also targeted by extracting only the code we need. Further by focusing on functional equivalents we can modernize to optimize. Using AI code companion agents for development, we replace these libraries with modern architecture that is secure by design.

Whether moving away from risky code or outdated components, time is of the essence when trying to outrun zombie code. Providing four times faster delivery with two times less rework ReDuX is an essential tool for our zombie slayer teams. If you’re facing a similar challenge, our AI empowered teams address complex legacy challenges for government organizations and enterprise teams with complex mission-critical applications. Learn more about our capabilities at https://karsun-llc.com/solutions/.

HERNDON, VA, OCTOBER 27, 2025 – Karsun Solutions, a leading technology modernization firm, is proud to announce that CRN, a brand of The Channel Company, has named Judewin Gabriel, Lead Cloud Architect, as a 2025 CRN Next-Gen Solution Provider Leader. This CRN list honors solution provider professionals who stand out for their innovative contributions to the growth and success of their organization.

The annual list spotlights rising-star executives, managers and directors who are 40 years of age or younger and already demonstrate strong leadership capabilities in their roles with solution provider organizations, including technology integrators, VARs, MSPs, MSSPs and IT consultants.

“We are thrilled to celebrate this accomplishment with Judewin,” said Badri Sriraman, Senior Vice President Karsun Innovation Center. “His work on the ReDuX platform has positioned Karsun as an innovative systems integrator with results-driven experience.”

Judewin Gabriel is the Lead Cloud Architect for Karsun’s ReDuX AI-powered modernization platform. Using agentic AI ReDuX accelerates modernization. It analyzes complex legacy systems, translates code, generates requirements, plans migrations, writes code, and tests for functionality. It is a complete digital workforce for creating modern cloud-native applications. Learn more about ReDuX at GoReDuX.ai.

Using ReDuX Karsun teams can now deliver 4x faster with 2x less rework. Its teams provide modern software development, cloud, data, and AI/ML solutions to government agencies and enterprise organizations. It offers specialized expertise in acquisition, aviation, grants management, and fleet management systems modernization. Learn more about its enterprise modernization solutions at karsun-llc.com/solutions.

“The individuals named to CRN’s 2025 Next-Gen Solution Provider Leaders list have set themselves apart as driven pioneers in the early stages of their IT channel journeys,” said Jennifer Follett, Vice President, U.S. Content, Executive Editor at CRN, The Channel Company. “We celebrate their outstanding and inventive impact on their organizations and the broader IT channel. We’re excited to see how they continue to shape and strengthen the channel in the years ahead.”

The 2025 CRN Next-Gen Solution Provider Leaders list is available online at www.CRN.com/nextgen.

About Karsun Solutions

Karsun Solutions modernizes legacy systems enabling government agencies and enterprise organizations to elevate mission capability. IT solutions from Karsun are tailored to meet mission-driven organizations’ unique needs and optimize operations. These solutions adapt and stay relevant to current trends while using secure, digital architecture built to last. It is a proven modernization partner whose expertise ensures every next opportunity is within reach. Learn more at Karsun-LLC.com.

About ReDuX

The ReDuX AI-powered platform expedites the modernization of mainframe and other legacy system applications. Key tools in the platform include its blueprinting agents, which provide deep insights into system structure and behavior, and its transformation agents, which use the outputs from the blueprinting agents to generate code and facilitate incremental migration. These agents also bring enhanced security and privacy, offering project-specific usability by interfacing with various systems, overcome hallucinations noted in large language models (LLMs), and provide proven prompt templates to save developers time and effort. Get started at GoReDuX.ai.

Karsun Solutions Contact
marketing@karsun-llc.com

About The Channel Company

The Channel Company (TCC) is the global leader in channel growth for the world’s top technology brands. We accelerate success across strategic channels for tech vendors, solution providers, and end users with premier media brands, integrated marketing and event services, strategic consulting, and exclusive market and audience insights. TCC is a portfolio company of investment funds managed by EagleTree Capital, a New York City-based private equity firm. For more information, visit thechannelco.com.

Follow The Channel Company: LinkedIn and X.

© 2025 The Channel Company, Inc. The Channel Company logo is a registered trademark of The Channel Company, Inc. All other trademarks and trade names are the properties of their respective owners. All rights reserved.

The Channel Company Contact:
Kristin DaSilva
The Channel Company
kdasilva@thechannelcompany.com

HERNDON, VA., OCTOBER, 27, 2025 – Karsun Solutions, a leading technology modernization firm, announced that its ReDuX platform has achieved “Awardable” status through the Chief Digital and Artificial Intelligence Office’s (CDAO) Tradewinds Solutions Marketplace.

The Tradewinds Solutions Marketplace is the premier offering of Tradewinds, the Department of War’s (DoW’s) suite of tools and services designed to accelerate the procurement and adoption of Artificial Intelligence (AI)/Machine Learning (ML), data, and analytics capabilities.

Karsun’s ReDuX platform accelerates the modernization of mainframe and other legacy system applications using agentic AI. Karsun’s ReDuX platform accelerates the modernization of mainframe and other legacy system applications using agentic AI. The company’s modern software development, cloud, data, and AI/ML solutions are used by government agencies and enterprise organizations. In addition to mainframe modernization it offers specialized expertise in acquisition, aviation, grants management, and fleet management systems modernization.

“We are excited to join this premier marketplace for procuring AI/ML, data, and analytics solutions,” said Sundar Vaidyanathan, CEO of Karsun Solutions. “We look forward to addressing the DoW’s most significant modernization challenges.”

Karsun Solutions’ video, “ReDuX – AI Accelerated Modernization,” accessible only by government customers on the Tradewinds Solutions Marketplace, presents an actual use case in which the company demonstrates the accelerated modernization of a mainframe application from discovery to delivery. Karsun Solutions was recognized among a competitive field of applicants to the Tradewinds Solutions Marketplace whose solutions demonstrated innovation, scalability, and potential impact on DoW missions. Government customers interested in viewing the video solution can create a Tradewinds Solutions Marketplace account at tradewindAI.com.

About Karsun Solutions

About ReDuX

For more information or media requests, contact the Karsun Marketing Team at marketing@karsun-llc.com.

About the Tradewinds Solutions Marketplace

The Tradewinds Solutions Marketplace is a digital repository of post-competition, readily awardable pitch videos that address the Department of War’s (DoW’s) most significant challenges in the Artificial Intelligence/Machine Learning (AI/ML), data, and analytics space. All awardable solutions have been assessed through complex scoring rubrics and competitive procedures and are available to Government customers with a Marketplace account. Government customers can create an account at www.tradewindai.com. Tradewinds is housed in the DoW’s Chief Digital Artificial Intelligence Office.

For more information or media requests, contact: Success@tradewindai.com

“Digitized isn’t modernized,” noted new Federal CIO Greg Barbaccia in a recent LinkedIn post. Here he advocates for an upgrade to the U.S. government’s approach to modernization. He argues that while agencies have replaced paper processes, they have largely replicated legacy processes in a new medium without re-engineering workflows. Thus, he calls for shifting from substitution to transformation.

Introducing the Product Mindset for Digital Transformation

That’s a process that goes beyond automating repetitive tasks. In the AI era, it means making data actionable, enabling collaboration and accelerating decision-making, changing behaviors alongside tools. That’s why Karsun uses a product mindset throughout the modernization process. Our teams consider not only project requirements but how users will interact with the modernized system. In fact, with 15+ years delivering software, cloud, and data solutions we have identified several key ways using this mindset enables digital transformation at a level expected by government decision makers.

The benefits of using a product mindset for digital transformation.

Uses human-centered design (HCD) principles from the beginning. This ensures teams build using functional requirements that consider not only system structure, but user behavior and experience.
Cloud native solutions, such as those built on microservices, enable secure, adaptable architecture empowering teams to adjust to changing requirements meeting future demands.
Applying HCD principles, a product mindset considers the experience of the teams seeking advanced analytics and business intelligence solutions to generate insights and make data driven decisions. This brings fresh data streaming and self-service enhancements, reducing the time to insights from weeks and months to hours and days.

Moreover, each of these benefits not only improves system performance, it limits future rework by addressing potential challenges early while providing the flexibility to adapt to future needs.

AI-Accelerated Digital Transformation

The AI era demands this approach. To be prepared for the agility gains from AI, government agencies and other large enterprises may need to consider using AI to accelerate the transformation to the new systems and processes available as a result of this revolutionary technology.

We continuously enhance our ReDuX AI-powered modernization platform to accelerate this process. Unlike platforms that automate business rule extraction and transformation, ReDuX AI agents analyze system structure and behavior. After generating a comprehensive blueprint of the legacy system, we generate requirements that address user behavior. With the flexibility that comes from AI instead of automation, agile teams can reimagine their legacy system functionality, adding enhancements. Its transformation agents take inputs from human design teams and solution architects, generating modern, production ready code that satisfies these new functional requirements.

And these agents learn as they complete each functional slice of the modernized application. As the agile team engages in continuous, ongoing feedback with system stakeholders, improving both agents and human team members’ understanding of user needs improve together. Its AI-powered digital transformation that enhances rather than hinders human-centered design.

That’s not all, we found we can actually use AI for process improvement. In fact, our experts spoke on this topic at the annual CMMI conference in Phoenix, Arizona in 2024. For one customer that netted 4 times faster project delivery with double the improvement in code quality. This success is shared in a recent AWS Case Study. This data-driven approach, built on mature, intelligent AI solutions, is in part why Karsun was appraised at CMMI Level 5 (DEV) for a third time.

At Karsun we know the power of a mindful approach to digital transformation. This product mindset, now supercharged by AI, is integrated into every aspect of our modernization process.
For more on our approach, discover why our Head of Experience told the Federal Tech Podcast modernization teams need to move on from “checking the box” on customer experience to creating processes that result in true transformation. If you’re ready to start your digital transformation journey today, connect with our team.

Experts from the Karsun ReDuX team recently joined the Fed to Fed podcast. Badri Sriraman and Judewin Gabriel joined Zack Schwartz, former CIO for the U.S. Department of Commerce, and Susan Sharer, CEO of GOVTECH CONNECTS and host of the Fed to Fed podcast. In this new episode, they discussed the use of artificial intelligence agents for rapid modernization. That includes legacy system challenges, overhyped AI, and crafting effective solutions given operational challenges.

An Urgent Need for Rapid Modernization

As they observe, the need for modernization is pervasive across government agencies. Driven by an expectation for faster, more robust, and bigger and better capabilities, today’s agencies demand speed and efficiency. Meanwhile, public expectations, shaped by advancements seen in the news, push government organizations further.

At the same time, federal leaders must balance the rise of overhyped AI solutions. These may not be fully vetted, lack support and fall flat in production environments. How then can systems integrators build trust while providing the rapid modernization solutions government agencies need?

ReDuX: The AI-First Modernization Platform Answer

To meet this demand for efficiency, agility, and accuracy, Karsun Solutions developed ReDuX, an AI-first platform that rethinks how modernization happens. It brings rapid modernization to legacy systems that have evolved over decades and often lack institutional knowledge. Even though this complexity increases risk, ReDuX moves beyond manual assessments to provide transparency and generate high quality, production ready code that requires less rework, speeding time to delivery.

How ReDuX Enables Rapid Modernization

Multimodal AI agents build knowledge graphs from various inputs, including source code, documentation, schema information, and system demonstrations.
Agents extract logic (APIs, batch jobs, user flows, calculations) and convert it into human-readable summaries, backed by citations.
Agile teams review and assess legacy domains, then uncover user behaviors, business rules, data flows, and system architecture.
Agents and teams translate business requirements into Given-When-Then (GWTs) for behavior-driven development (BDD).
Teams reimagine the modernized systems, generating new software capabilities while preserving required functionality and supporting automated testing, ensuring functional equivalence between old and new systems.
Teams then mobilize agents that take this information and other inputs as they generate purpose-fit, production-ready code.

The result, two times reduced effort, two times improved quality, and four times reduced time to implementation. Moreover, ReDuX takes several steps to improve the trustworthiness of the outputs produced by its AI agents. That includes using human-in-the-loop to validate outputs, automated reprocessing, implementing formal methods that specify software behavior, and active learning. If mistakes slip through, the system enables teams to trigger automated reprocessing based on feedback, making the blueprint agents smarter and more reliable over time.

The Next Evolution: Autonomous AI Agents

Karsun Solutions has a 15-year history of large-scale modernization work for federal agencies, and Redux emerged from this experience. Now the ReDuX team is applying that experience by evolving their platform to use the latest technological development. Autonomous AI agents link together forming a digital workforce capable of handling everything from product user stories to technical and production tickets. These agents learn from feedback, adapt to priorities, and collaborate like a real team. This enables precise, focused micro tools and facilitates moldable development.

Listen to the podcast for a deep dive into their process. Ready to get unstuck? Connect with our team to start your AI-powered rapid modernization journey.

HERNDON, VA., JULY 30, 2025 – Karsun Solutions, a leading technology modernization firm, announced that its AI-powered modernization platform, ReDuX, is now available on the Amazon Web Services (AWS) Marketplace. This strategic availability provides government agencies and commercial enterprises with streamlined access to this innovative platform. ReDuX is available for purchase at https://aws.amazon.com/marketplace/pp/prodview-ewysxj3be4vra.

Using ReDuX, agencies can rapidly ramp-up their legacy modernization journey using agentic AI for every step of the software lifecycle from discovery to delivery. These agents create a 360 degree view of the legacy system, integrate structural and behavioral insights, extract functionality, then use that information as the platform orchestrates a digital workforce that accelerates the work of the agile teams engaged in modernization initiatives. Learn how ReDuX solves difficult modernization challenges at GoReDuX.ai.

“We are thrilled to see this platform developed in-house by our Karsun Innovation Center now available to the commercial market through the AWS Marketplace,” said Sundar Vaidyanathan, CEO of Karsun Solutions. “This strategic expansion makes our cutting-edge modernization capabilities accessible to a broader range of organizations, empowering them as they enhance their capabilities and meet their mission.”

Now available for both modernization teams and the enterprise organization they support, ReDuX is on the AWS Marketplace as a flexible Software-as-a-Service (SaaS) offering for immediate deployment or as a self-hosted solution for organizations requiring greater control over their infrastructure.

“Acquiring ReDuX via the AWS Marketplace is ideal for public sector teams looking to quickly access products that will accelerate the modernization of legacy systems,” said Badri Sriraman, Senior Vice President, Karsun Innovation Center. “For those teams modernizing systems written on COBOL, Assembly, Natural/ADABAS, or other outdated codes, this offers the opportunity to get unstuck without the long, protracted procurement processes.”

ReDuX on AWS Marketplace: Benefiting the Government Buyer

Purchasing modernization products via the AWS marketplace gives government agencies key benefits:

Accelerate procurement cycles with transactions in days rather than months, improving responsiveness to mission needs. The AWS Marketplace offers vetted software solutions. Agencies can acquire bundled solutions that include both software and implementation services through AWS Partner sellers. This supports end-to-end delivery without the need for separate RFPs or fragmented contracts, reducing acquisition risk and accelerating delivery timelines.
Built-In governance enables better tracking of software investment and usage across teams. AWS Marketplace provides centralized billing, license management, and reporting features in addition to tools for governance and access control. Using these resources, government customers can maintain tighter control over shadow IT and gain insights into utilization patterns to inform future acquisition strategies.
Access a diverse and modern vendor ecosystem for streamlined collaboration. Using AWS Marketplace, federal agencies can access thousands of commercial and public-sector-focused solutions across categories like zero trust, AI/ML, DevSecOps, data analytics, and legacy system modernization.
Flexible licensing and cost control align software spending with actual usage and mission tempo while reducing waste. AWS Marketplace supports pay-as-you-go models, term subscriptions, and enterprise license agreements. Customizable private offers enable negotiation of pricing, terms, and conditions tailored to government buyers.

Customers may also procure legacy modernization professional services directly through the AWS Marketplace at https://aws.amazon.com/marketplace/pp/prodview-ovm4yupjljktk. This offers an ideal pathway for government entities to engage with Karsun’s team of over 300 enterprise modernization experts, ensuring successful implementation, integration, and optimization of ReDuX within their unique environments. Karsun experts have 15+ years of experience delivering large-scale modernization projects. Learn more about the organization’s modern software development, AI, cloud and data solutions at https://karsun-llc.com/solutions/.

About Karsun Solutions

About ReDuX

As agencies such as the Internal Revenue Service shrink workforces and adopt leaner operational models, resources to support large scale modernization efforts are increasingly constrained. It is under this strain that John Gilroy opens a recent episode of the Federal Tech Podcast recorded live at the AWS Summit in Washington, D.C. Karsun Co-Founder Kartik Mecheri joins John and former General Services Federal Acquisition Services (GSA FAS) Commissioner Alan Thomas for a discussion on AI, digital workforces and the future of government modernization.

As John observes, the landscape of federal technology is at a critical juncture. Imagine systems born in the 1960s, like COBOL, still running essential government operations, while the average federal worker was born almost two decades later! This generational gap, combined with a shrinking government workforce creates an undeniable need for modernization.

At the same time, government agencies face immense pressure to deliver better experiences for their customers while grappling with complex legacy systems and processes that have been perfected over decades. These systems, often mainframes, are not just old; they are mission-critical, meaning they cannot be simply turned off for upgrades. Modernizing them is, as John notes, akin to “doing a little upgrade while you’re flying the plane”.

The AI Imperative: Introducing ReDuX AI-Powered Modernization

Enter Artificial Intelligence, AI. Government agencies are increasingly interested in AI for modernization to pick up the slack from fewer personnel and improve service delivery. Karsun Solutions offers a powerful tool designed specifically for this challenge: ReDuX.

The ReDuX Modernization Platform Addresses Several Key Pain Points:

Declining Subject Matter Expertise: As veteran employees retire, the deep knowledge of these legacy systems often walks out the door with them. Redux.ai aims to capture this expertise.
Complex Migrations: Converting decades of intricate code and interactions into modern architectures within a tight timeframe (e.g., 40 years of work into a 5-year project) is a monumental task.

How ReDuX Transforms Modernization

Redux uses specialized AI agents to streamline the modernization process:

Blueprinting Agents: These agents delve into legacy code, extract crucial information, and integrate it with user guides and demonstrations. The goal is for the agents to become the subject matter expert on the legacy system.
Modernization Agents: Once the legacy system is understood, these agents can convert the code to run on modern cloud platforms like AWS or Azure. They ensure the new system adheres to the required architecture and security posture of the agency.

Karsun has successfully used ReDuX to migrate multiple mainframe COBOL applications and other legacy systems (like Visual Basic 6, VB6) to modern technologies. This approach can accelerate modernization by 4x and reduce costs by 2x, reducing key modernization tasks by months and even years.

The Rise of the Digital Workforce

A key concept driving this transformation is the “digital workforce”. This involves building digital equivalents or “digital assistants” for every role in the software development cycle. Imagine:

An architect agent that understands your target architecture and generates diagrams, documentation, and security architecture.
Agents for creating unit tests, generating code, or ensuring security compliance.
Agents for business analysts to create user stories.

The idea is to empower agile teams with digital support allowing them to focus on strategic, high-value, creative, and innovative work. While managing human teams is a well-understood skill, managing these “agents” is a new frontier that the future leaders will need to master.

Looking ahead, experts predict that within a year, we will see more demonstrable examples of AI deployment with clear business benefits. Leaders will need to balance AI’s promise with risks. As they conclude their discussion, John, Kartik and Alan discuss strategies for mitigating AI hallucinations, improving accuracy and reducing security risks. They also discuss identifying technology partners with the strategic relationships required to effectively implement technology in the evolving environment.
For federal legacy systems the modernization journey is complex, but with innovations like Karsun Solutions and the ReDuX team, the path to a more efficient, agile, and secure government future is becoming clearer.

Tune in to the podcast to learn more or check out GoReDuX.ai

At Karsun Solutions, we’re constantly pushing the boundaries of innovation, especially when it comes to modernizing legacy systems. Our monthly Innovation Town Halls showcase how our experts use emerging technologies like automation and AI to solve real-world customer challenges. Recently, we had two insightful presentations that highlighted the power and versatility of our ReDuX AI-powered modernization platform in transforming complex legacy code using an AI code parser. That team recently summarized their findings on our GoReDuX Blog. Today we’re sharing their insights below.

Natural/ADABAS Modernization with ReDuX AI Code Parser

A common pain point for mainframe customers involves systems written in legacy Natural code with ADABAS. The desire to move away from these systems is driven by several factors, including proprietary software costs, workforce shortages and the fine-tuning required for proper system performance.

While other modernization tools offer automations for refactoring or replatforming, they often fall short in providing deeper insights. Moreover, they do not lay the groundwork for future enhancements.

The ReDuX Solution

Karsun expert Eamon Cusic shared how his team addressed this. Using ReDuX, they developed a Natural parser capable of assessing both the syntax and semantic structure of the code The team utilized ReDuX Blueprinting agents to analyze user behavior, software module code, and VSAM database schema.

This enabled them to provide context within the VSAM, including crucial elements like core business logic, data flow, and screen flows. With ReDuX Blueprint citations, Eamon’s team could even examine exact window management subroutines, providing unprecedented clarity.

Conquering VB6 and Unsupported Third-Party Components

Raminder Saluja, an AI for modernization leader in our aviation practice, shared another critical challenge facing his customer. A vital legacy application faced obsolescence because its language and third-party components were no longer supported, making modifications and bug fixes nearly impossible. The looming threat? The application was anticipated to stop working with the next Windows update.

The ReDuX Solution

Raminder’s team needed a tool for rapid modernization. ReDuX proved to be the solution, not only capable of parsing VB6 code but also validating requirements and generating test cases as part of the modernization process. After leveraging the Blueprinting agents (like those used for Natural), Raminder’s team extended ReDuX’s VB6 parsing to its code companion code generation agent. The ultimate goal: migrate VB6 to a VB .Net application.

This approach dramatically reduced the modernization timeline. While traditional methods can take over a year, this ReDuX-powered effort is expected to be completed within a 6-month timeframe.

ReDuX: A Mature Framework for Any Legacy Language

What these case studies demonstrate is ReDuX’s incredible adaptability. Whether you’re dealing with Natural, VB6, Oracle Forms/Apex, or other legacy coding languages like COBOL, ReDuX provides a mature framework that allows for the addition of new parsers and libraries. Depending on the language’s complexity, a ReDuX AI engineering team can typically write new parsers in just 2-6 weeks.

Both Eamon and Raminder leveraged this mature process to tackle previously intractable code parsing problems, transforming challenging modernization efforts into achievable projects.

ReDuX empowers Architects, BAs, Product Owners, Designers, Developers, and Testers to achieve significant improvements. Connect with us to discover how ReDuX can tackle your legacy code challenges and accelerate your modernization journey!

Lisa Hoover, Head of Experience and Design at Karsun Solutions recently joined John Gilroy and the Federal Tech Podcast. In this insightful discussion, they delve into the evolving Customer Experience (CX) landscape in the midst of rapid technological change.

Shifting from UX to CX

In their discussion, Lisa describes the evolution of focus from user experience (UX), which centers on digital product solutions, to CX, an all-encompassing approach to technology products. CX considers entire interactions a person has with an organization’s brand, throughout their entire relationship with that brand including solutions, services, and of course, the UX on an organization’s website.

In the federal sector, there’s a growing awareness of CX. This was driven by previous executive orders on federal customer experience and service delivery. However, Lisa notes that initially, the focus was often on meeting requirements, simply “checking a box” for CX rather than truly embracing human-centered design principles.

The Legacy System Challenge

A significant hurdle in improving federal CX is the prevalence of legacy IT systems. These monolithic systems with complex, entangled codebases make modernization difficult. Customers often get stuck with inefficient processes due to these outdated applications, and manual patches only exacerbate the problem. Lisa observes this is why a “checking-the-box” approach to requirements is not enough, organizations need to implement a holistic, product mindset.

Unlike commercial companies that can independently implement user-friendly changes, the federal government faces limitations due to these legacy systems and strict compliance requirements, including those surrounding data privacy and security. That’s why, Lisa notes, only 23% of Americans believe federal services are easy to navigate, indicating a significant need for improvement

Measuring CX Effectiveness

Measuring the impact of CX improvements is more complex than measuring UX, where metrics like bounce rate and time to task completion are readily available from web analytics and other resources. In the past, insights into customer challenges were often buried in support tickets, making it difficult to establish a baseline for improvement. However, with the rise of artificial intelligence (AI), organizations can tease apart the complex relationships between online and offline activities, paint a clearer picture, and improve customer experience.

The Dawn of Approachable AI

Shifting the conversation to the role of AI in addressing these challenges, Lisa emphasizes that AI has become increasingly “approachable.” Modern AI has moved from an abstract concept to a mainstream technology, largely due to advancements like OpenAI. This increased familiarity makes federal customers more open to accepting AI-powered solutions.

AI for Efficiency at Scale

AI presents a remarkable opportunity to achieve efficiency at scale within federal agencies. Instead of replacing humans, AI can help individuals become more efficient by automating manual tasks and allowing them to focus on higher-value work. For instance, developers currently spend a significant amount of time troubleshooting legacy systems; AI can help reduce this well-known “time suck.”

A Blueprint for Modernization

Karsun Solutions offers a potential solution with its ReDuX AI-powered modernization platform. ReDuX creates a blueprint of a legacy system, breaking down the architecture and the behavior of the system’s users. This provides situational awareness and context awareness, allowing various stakeholders to understand the system as a whole. This comprehensive view helps teams devise strategic modernization plans beyond simply “patching holes.” By offering this overarching blueprint, ReDux aims to take the guesswork out of legacy system challenges.

Streamlining Decision-Making with AI

AI, when integrated with platforms like ReDuX, can significantly streamline decision-making and accelerate modernization efforts. By providing a holistic view of complex systems, teams can identify areas for improvement, implement standardized solutions, and measure the impact. AI-powered tools like chatbots and augmented reality can further guide users and help interpret data for UI improvements at scale.

The Future of Efficiency and Enhanced CX

Lisa concludes by expressing excitement about the future. She envisions increased adaptation of AI-enhanced solutions like ReDuX to modernize legacy systems more efficiently. The goal is to create federal services that are more usable, faster, and ultimately lead to satisfied and joyful customers. The key takeaway is that efficiency, enabled by understanding the big picture and leveraging AI responsibly, will be crucial in transforming federal IT and customer experience.

To learn more about Karsun’s ReDuX modernization platform, visit GoReDuX.AI. To listen to the full podcast, tune in at https://www.theoakmontgroupllc.com/ep-220-how-customer-experience-can-make-or-break-federal-technology-initiatives/

Government agencies facing an increasing mandate to move from legacy mainframe systems. The solution, generative AI. Now, agencies no longer need to fear the tradeoff between migration risk and the opportunity available in the cloud. In this case study featured on the AWS Public Sector Blog, our Karsun experts share their experience accelerating modernization with AI.

This case study features Karsun Solutions’ ReDuX AI powered migration and modernization platform. It offers a compelling approach for enterprises considering mainframe migration. Sharing their experience modernizing legacy applications for one of our government customers, this case study demonstrates what happens when modern AI tools meet modern software development practices.

Deep Insights Using Amazon Bedrock

ReDuX is designed to tackle typical obstacles in mainframe modernization, such as undocumented business rules, technical complexities, and regulatory compliance. Its approach is inspired by Karsun’s decade and a half modernizing complex enterprise systems for the federal government. ReDuX utilizes generative artificial intelligence (GenAI) powered by Amazon Bedrock to analyze and understand legacy systems.

Using Bedrock the Karsun team accessed high-performing foundation models from leading AI companies via a single API. Building their ReDuX platform on top of the resources provided by Bedrock, our team created an AI powered toolkit for identifying and mapping the complex business rules and processes embedded within mainframe applications. This facilitates a smoother transition to modern architectures. Further, by providing a structured approach, ReDuX reduces risks associated with legacy system modernization.

Matching AI with Modern Microservices Architecture

In the case study, we share how using our AI powered platform, we enabled our government customer to migrate from monolithic mainframe systems to microservices-based architectures on AWS. This shift enhances scalability, flexibility, and maintainability of applications, aligning with modern IT strategies.

It also allowed our team to focus on security and privacy. Recognizing the importance of enterprise-grade security and privacy, especially in government and regulated industries, the platform incorporates robust measures to protect sensitive data during and after the migration process.

Furthermore, migration to the cloud enables secure-by-design architecture. Using AI powered tools, like those available on the ReDuX AI platform, lets our agency customers access the benefits of the cloud while reducing migration risks. Written in a modern language, it alleviates workforce concerns and eliminates long-term maintenance issues arising from the aging, dwindling population familiar with COBOL and other outdated languages.

By demonstrating a successful implementation of generative advanced AI technologies and cloud services to migrate and modernize legacy systems, this case study from our team offers valuable insights. It presents a potential roadmap for organizations seeking to undertake similar modernization initiatives. Head over to the AWS Public Sector blog for deeper insights on AI-driven modernization and a technical breakdown of our solution.