Privacy Policy

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General Information

Karsun Solutions LLC respects the privacy of our customers, business partners and other visitors to our websites. We recognize the need for appropriate protections and management of your personal information that you provide to us. Karsun has therefore established this Privacy Policy to assist you to understand what personal information we collect and how that personal information is used. This Privacy Policy applies to data collected by Karsun Solutions LLC. and its subsidiaries (collectively,“Karsun”) from this and other webpages we operate, and in which we post a direct link to this Policy.

Information Collected

On Karsun web sites you can order products or services, register products, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training, or apply for jobs at Karsun. Karsun may collect information about individuals such as their name, address, telephone number or email address, user IDs and passwords, billing and transaction information, credit card or other financial information and contact preferences. Personal information collected online may be supplemented with information you provide to Karsun through other Karsun services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking, and cookies as referenced below.

Regarding Children

Karsun Services are not marketed to or intended for use by individuals who cannot legally bind a contract. Accordingly, Karsun does not intentionally gather any Personal Information about visitors or customers who are under the age of 18. If you are under the age of 18 or otherwise lack the capacity to enter into a binding contract, do not use our Website or services yourself. Please ask an adult to establish an account with us instead.

Use of Information Collected

Karsun will use personal information to provide customers, business partners and website visitors with information and services, and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to deliver products/services to you, to bill you for products/services you purchased, and to provide ongoing service and support. We might also use the information, without sharing user and customer identity, to develop usage and metric benchmarks. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. Karsun may use your information or information on services provided to you for promotional purposes.

Sharing of information

Karsun contracts with third party service providers and suppliers (including distributors and resellers) to deliver certain products, services and customer solutions. Karsun may share personal information with its service providers and suppliers to the extent needed to deliver the service or respond to requests for information on products or services or otherwise support the customers’ business needs. Third party service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Policy. They are required to keep confidential the personal information received from Karsun and may not use it for any purpose other than as originally intended.

Some Karsun services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Karsun and the other company may receive information collected in conjunction with the co-branded services. Except as described in this Privacy Policy, Karsun is not in the business of selling or renting your information to others and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, or within the group of affiliated Karsun companies, if and to the extent legally permissible.

We reserve the right to fully use and disclose any information that is not in personally identifiable form. Communication Preferences. If you would like to receive or unsubscribe from receiving marketing communications, contact Karsun at

Access

If you would like to request access to personal information that we may have collected from you (possibly subject to handling fees), please contact contact@karsun-llc.com. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID, before granting access to data.

Security of Personal Information

We implement security measures designed to protect your information from unauthorized access.  To protect the privacy of any personal information you may have provided, Karsun employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  By using our Service, you acknowledge that you understand and agree to assume these risks.

Local storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. Browser web storage enables websites to store data in a browser on a device. When used in “local storage” mode, it enables data to be stored across sessions (for example, so that the data are retrievable even after the browser has been closed and reopened). We use local storage to store authentication tokens for better use experience.

Logging

As is true of most websites, Karsun collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Karsun web site, the files visited, the time spent in each file, and the time and date of each visit. Karsun collects this data  through the use of log files and web beacons.

Contact Information

If you have any questions regarding this Privacy Policy or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of Administrator or email: contact@karsun-llc.com. If you have a comment or concern that cannot be resolved with Karsun directly, you may contact the competent local data protection authority.

Changes to this Policy

Karsun will review and update this Policy periodically and will note the date of its most recent revision above. If we make material changes to this Policy, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how Karsun is protecting your information.

Dispute Resolution

Any questions or concerns regarding the use or disclosure of Personal Information should be directed to Karsun at the address given below. Karsun will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information in accordance with the principles contained in this Privacy Policy. If you have any questions regarding this policy, please contact Karsun at the address given below.

Severability

This Privacy Policy shall apply to the fullest extent permitted by applicable law. If for any reason any provision of this Privacy Policy is held to be invalid or unenforceable to any extent under applicable law, then (i) such provision will be interpreted, construed, or reformed to the extent reasonably required to render it valid, enforceable, and consistent with the original intent underlying such provision and (ii) such invalidity or unenforceability will not affect the validity or enforceability of any other provision of this Privacy Policy and all such provisions shall remain in full force and effect.

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