Every day over 21,000 people use U.S. government websites. Given this, incorporating the needs of millions of users while modernizing on a large scale can be daunting. Karsun Solutions President Terry Miller joins John Gilroy and the Federal Tech Podcast to share how a product mindset combined with Karsun’s Digital Transformation toolkits enable agencies to meet their mission while meeting the expectations of its users.
The Product Mindset
In the interview, Miller describes how legacy application modernization can get bogged down by a focus on adding functionality over a focus on the product as a whole. He notes by taking a product mindset, technology teams instead consider the purpose of the product and what it is supposed to do for its users. This goes beyond adding features or modernizing to meet new requirements. Instead, product mindset oriented modernization considers the long-term vision for the product. It involves stakeholders from the beginning to ensure their vision is part of the collective vision. This includes adopting feedback loops, like those used in human centered design, to ensure consistent input from the beginning.
Toolkits Accelerate Transformation
Miller explained the second part of Karsun’s approach to design at scale is its Digital Transformation Toolkits. These resources and playbooks accelerate transformation as Karsun begins its modernization process. For example, the Digital Transformation Design Toolkit uses a system of 40 different components enabling our developers to quickly create U.S. Web Design System (USWDS) standards compliant interfaces. This allows rapid interaction from prototype to production while engaging the frequent feedback cycle needed for product mindset development. Miller mentions Karsun’s new Design for Every Next whitepaper dives deeper into this relationship. Produced by the Karsun Innovation Center, the paper examines user experience throughout the modernization process.
The podcast is out now. Tune in to the Federal Tech Podcast on Apple Podcasts, Spotify, or at https://www.theoakmontgroupllc.com/ep-73-how-to-build-federal-systems-for-scale-and-resilience/.
HERNDON, VA- Karsun Solutions announced six key promotions within its Leadership Team. These promotions come as a result of achievements in exponential growth, excellence in customer delivery, and continued progress with innovative solutions. These promotions include:
- Terry Miller to the position of Karsun’s President
- Badri Sriraman to Senior Vice President of the Karsun Innovation Center
- Ben Marglin to Senior Vice President of Client Solutions
- Rajaji Bellamkonda to Portfolio Vice President
- Jay Kondapalli to Portfolio Vice President
- Juan Robles to Senior Director of Growth
The news follows a series of contract wins. This includes the GSA Fleet Modernization Contract with a ceiling value of $75 million and the GSA Enhanced Checkout (GECO) Modernization under the COMET BPA.
Now with more than a decade in operation, Karsun is rapidly scaling to meet its explosive growth. This includes new awards of over $278 million within 2020 resulting from both new wins and organic contract growth.
Karsun’s Innovation and Growth teams also evolved throughout 2020. In addition to its in-house research and development team, the Innovation Center expanded to include five employee-centered practice areas.
Karsun’s co-founders Sundar Vaidyanathan and Kartik Mecheri expressed excitement about the promotions. “We are proud to announce the next generation of leaders to take Karsun to even greater heights. We recognize their deep commitment to the company and look forward to their leadership,” stated Mr. Vaidyanathan.
For a complete list of Karsun executives and senior leadership bios visit https://karsun-llc.com/leadership/.
About Karsun Solutions
Karsun Solutions is a fast-growing, innovative, enterprise modernization firm. The Virginia Chamber of Commerce, Washington Business Journal, and Inc. all recognize Karsun Solutions among the fastest-growing companies in the Washington, D.C. region. Its teams deliver modern software development, cloud solutions, and data and analytics solutions to customers at government agencies including the Department of Homeland Security, Federal Aviation Administration, and General Services Administration. It possesses a DCAA Approved Accounting System, CMMI Level 5 – DEV appraisal, and AWS Government Competency.
FCW (Federal Computer Week), a publication for federal technology executives, named Karsun Solutions Chief Operating Officer Terry Miller to its annual Federal 100 list. The Fed 100 is a list of 100 men and women who personify what’s possible in federal IT. Honorees will be recognized at the 2020 Fed 100 Gala on March 19.
Miller works with the operations, business development, and technology teams to prepare Karsun for customer delivery excellence. Prior to joining Karsun, he served as the Public Sector COO for Visionary Integration Professionals. He also held various leadership positions at CSC and Harris Corporation. Prior to joining private industry, he served as the Associate Director of Intergovernmental Affairs at The White House. In this capacity, he was the liaison between the President and state and local government elected officials.
He was also the 2019 Industry Chair of the American Council for Technology-Industry Advisory Council’s (ACT-IAC) highly regarded Partners Program, a training and professional development curriculum that pairs “rising star” leaders from government and industry. New under Miller’s leadership, the group formed three challenge teams to provide direct solutions to government agencies (GSA, NASA, SBA). He is also a graduate of the Partners Program and was the Chair of the Management of Change (MOC) event in 2013.
Miller is the second Karsun Solutions executive named to the prestigious list. In 2015, Co-Founder and Chief Architect Kartik Mecheri was honored. At that time, Mecheri was recognized for support to the General Services Administration’s agile delivery teams and innovation lab 18F. He and his team created a robust repository of proven, free code for this and other federal agencies.
About Karsun Solutions
The enterprise modernization experts, Karsun Solutions enables IT transformation for its government customers including the Department of Homeland Security, Federal Aviation Administration and General Services Administration. An innovation-based and performance-driven culture, Karsun Solutions teams deliver extraordinary software development, cloud and advanced analytics solutions to their customers. The organization’s commitment to quality includes a DCAA Approved Accounting System, AWS Government Competency, a CMMI Level 5 – DEV appraisal plus ISO 9001, ISO 20000 and ISO 27001 certifications.
Terry Miller, Chief Operating Officer at Karsun Solutions, will serve as Industry Chair of the American Council for Technology and Industry Advisory Council’s (ACT-IAC) 2019 Partners Program. ACT-IAC is a non-profit educational organization created to encourage collaboration between industry and government. In its 22nd year, the Partners Program pairs leaders from both government and industry. Participants are selected among rising senior executives. The program is one of three fellowship programs from ACT-IAC.
Support for ACT-IAC’s professional development programs has long been a component of Karsun Solution’s support for the federal IT contracting community. Terry is a graduate of the 2010 Partners Program and was the Chair of ACT-IAC’s Management of Change (MOC) event in 2013. Graduates of the program automatically become ACT-IAC Fellows. Additional Karsun Solutions ACT-IAC Fellows include CEO Sundar Vaidyanathan (2010), Badri Sriraman (2015), Rajaji Bellamkonda (2016), Juan Robles (2017), Jay Kondapalli (2017) and Chae Song (2018). Sudhir Duggineni is a current member of the 2019 ACT-IAC Voyagers Program.
About Terry Miller
Terry is the Chief Operating Officer of Karsun Solutions. Terry works with the operations, business development, and technology teams to prepare Karsun for customer delivery excellence. Prior to joining Karsun, Terry served as the Public Sector COO for Visionary Integration Professionals. He also held various leadership positions at CSC and Harris Corporation. Prior to joining private industry, Terry served as the Associate Director of Intergovernmental Affairs at The White House. In this capacity, he was the liaison between the President and state and local government elected officials.
About Karsun Solutions
The federal IT modernization experts, Karsun Solutions enables enterprise transformation for its government customers. Premier customers include the Department of Homeland Security, Federal Aviation Administration, and General Services Administration. An innovation-based and performance-driven culture, Karsun Solutions delivers extraordinary outcomes for their customers. Team members are empowered by Autonomy, Accountability, and Advancement. Karsun Solutions is an established firm, with a DCAA Approved Accounting System, CMMI Level 3 – DEV appraisal, and ISO 9001, ISO 20000 and ISO 27001 certifications. Partnering with Karsun Solutions ensures the nimbleness, agility, and access to decision makers of a small business without sacrificing the scalability, capabilities, and experience in modern software development, cloud solutions and advanced analytics of a large firm.